Agent Testimonials

Portrait photo of Kelly Shaw Team
Kelly Shaw Team
Satisfaction
97 / 100
Performance
99 / 100
Recommendation
98.5 / 100

Overall
nan / 5.0
Overall
5.0 / 5.0

We cannot thank The Kelly Shaw Team enough for making our home buying process such a smooth and enjoyable experience. As a family of three (soon to be four!), we had a lot on our plates, but Kelly, Susan, and Chelsea made everything so much easier. Kelly is not only an amazing professional but also a friend, and her experience, professionalism, and direct approach were exactly what we needed during this important time. Her team – Susan Kottmann and Chelsea McCord – were incredibly detail-oriented, responsive, and went above and beyond to ensure everything was taken care of. Their dedication and expertise made us feel completely supported, and we couldn’t be more grateful for their hard work. The entire process was seamless, and we felt confident every step of the way. There’s no one else we’d trust with such a big decision. We’re so excited to start this next chapter in our new home, and we have The Kelly Shaw Team to thank for helping make it all happen. Thank you again, Kelly, Susan, and Chelsea – you’re truly the best!

Lisa T
9 Hours ago
Overall
5.0 / 5.0

I loved working with Kelly and Susan! We were not in a hurry to find our 'perfect' house and they got that right away. Since we are on retirement time, we didn't always see their communications immediately and they accommodated our slower pace. And, do they know their stuff! And, have the contacts to back it up! Buying a house can be a scary, daunting task, but the Kelly Shaw team kept track of all our deadlines and guided us (kindly and gently) through the process. Whether you need a home quickly or methodically, the Kelly Shaw team worked, HARD, for us!

Deborah B
15 Days ago
Overall
5.0 / 5.0

Kelly is the only agent I have ever/will ever use. She has made the process so easy from start to finish. She helped us find exactly what we wanted and even helped us navigate through some difficulties that I’m certain other agents would not have done. She’s caring and kind and you can tell she loves what she does and it shows in the details.

Lindsey D
26 Days ago
Overall
5.0 / 5.0

Kelly was great! Kelly is a go getter, we loved everything Kelly but did for us.

27 Days ago
Overall
5.0 / 5.0

Kelly and Susan went above and beyond at every step of the process. I can easily recommend her team to anyone looking to buy or sell.

Renee O
28 Days ago
Overall
5.0 / 5.0

Such a wonderful fantastic job!

Alexander C
29 Days ago
Overall
5.0 / 5.0

Kelly and Susan were great. They showed us all the properties we were interested in and were patient with us and helped us find our home!

Tanveer T
3 Months ago
Overall
5.0 / 5.0

Kelly and her team went above and beyond in helping us find our home. Kelly’s experience and knowledge is top notch and really helped make the home purchasing experience seamless and stress free, going the extra mile on all the details. Highly recommend Kelly Shaw and her team when it comes to finding and purchasing a new home!

Chad N
4 Months ago
Overall
5.0 / 5.0

Kelly comes highly recommended. Several members of our family have used her and her team for real estate transactions. We have all been exceptionally pleased with the service provided. She is knowledgeable, personable and attentive. Overall does great work!!

Trustee D
5 Months ago
Overall
5.0 / 5.0

Professional, courteous, friendly, hard working, knowledgeable.

John L
6 Months ago
Overall
5.0 / 5.0

Kelly is the best! So knowledgeable and explained everything to me in helping me to sell my property! Love her and her team!

Kathryn M
13 Months ago
Overall
5.0 / 5.0

We have worked with many agents in the past across the country and Kelly is the first agent that my wife and I would use again without a second thought. Kelly's market knowledge and strong bias to action moved the whole process along with no delay. Kelly and her team maintain a high level of communication and service. Excellent results from an excellent team.

Richard A
14 Months ago
Overall
5.0 / 5.0

Kelly went above and beyond to make sure that I got the perfect home! I was changing realtors in the middle of my process due to a bad experience, and Kelly made sure to answer all my questions and was the ideal representative! She was always going to bat for me, making sure that everything was in my best interest before moving forward!

Edward L
15 Months ago
Overall
5.0 / 5.0

Jackye Adams did a great job for us! We are happy with the amount received for our house and the closing process went off without a hitch.

Trustee W
15 Months ago
Overall
5.0 / 5.0

JACKYE was so helpful throughout this whole process. I have passed her name on to another coworker who is interested in buying a condo. Thanks for everything you all have done.

Mary A
16 Months ago
Overall
5.0 / 5.0

She is the ultimate professional. Her attention to detail could not have been better and she promised excellent service but delivered more.

17 Months ago
Overall
5.0 / 5.0

Excellent job completed and able to deliver on requested asking price.

Beverly H
17 Months ago
Overall
5.0 / 5.0

Emily Kipper sold our previous house in Ballwin and got us top dollar! This was years ago before the crazy bidding wars in the current market. We turned to her to find us a house as we wanted to return to Ballwin area. Through patience, perseverance and professionalism, Emily helped us finally land an accepted offer on a house! Would highly recommend her as either a listing or buyers agent!

Rodney J
18 Months ago
Overall
5.0 / 5.0

Kelly Shaw has a reputation for being very professional. I can honestly say that Kelly and her team blew me and my fiancée away with how well they cared for us. Kelly and her team were always respectful, virtuous, and quick to assist, no matter the question. As a first-time home buyer, this is precisely what you’d want in not only an agent but a team as well. I will recommend my friends and family to the Kelly Shaw Team.

Nicholas M
18 Months ago
Overall
5.0 / 5.0

Kelly and her team are the best. She is very professional and knowledgeable. If you are in the market to buy or sell your home , hire Kelly. You will be happy you did.

William H
19 Months ago
Overall
5.0 / 5.0

The second you meet Kelly, you are headed toward success through her expertise and efficiency. She quickly learns your housing style needs and doesn't settle for less. Through patience and perseverence, Kelly kept our hopes up during one of the most challenging housing markets. Getting to work with the KellyShaw Team was an honor and blessing. We always knew that we were in the best of hands. Thank you for helping us find our forever home and supplying every resource we could need. We are eternally grateful! Love, The Gonzalez Family

Jessica G
19 Months ago
Overall
5.0 / 5.0

Kelly was exceptionally responsive, hard-working, forthright, and helpful throughout the process of buying a house. The depth of her experience was evident in the masterful insight and reassuring guidance she offered my wife and me every step of the way. We plan to recommend her heartily!

Trustee G
19 Months ago
Overall
5.0 / 5.0

Kelly was absolutely wonderful and very knowledgeable. She takes her job seriously and provided such helpful insight and feedback to make sure that we got the right home. We enjoyed working with her and highly recommend her!!

Mary C
19 Months ago
Overall
5.0 / 5.0

Kelly did a fantastic job and worked very hard selling our house. She was very knowledgeable about real estate and provided invaluable guidance that resulted in a quick sale for a premium price above list price.

Robert E
19 Months ago
Overall
5.0 / 5.0

Kelly was great to work with every throughout every step of the process!

Trustee B
20 Months ago
Overall
5.0 / 5.0

Fabulous service from start to finish, made the whole process easy and seamless! Got a great price and stress free move, first time that’s happened and we have moved a lot! Thanks so much!!!!!

Melanie S
22 Months ago
Overall
5.0 / 5.0

Kelly and her team were great to work with! They were professional from start to finish and really knew the market. The staging service made our home look amazing. She and her team were quick to respond when we had questions. Would definitely recommend!

Lynda M
22 Months ago
Overall
5.0 / 5.0

Living out of state and handing over complete trust to someone is not an easy thing to do when selling a property. Or it wouldn’t be if you don’t have a Kelly in your life. Luckily I know Kelly as a colleague, friend and professional so handing over our keys to her was a no-brainer. She took what was a difficult and stressful situation and just took care of it all. She got us top dollar and made the whole experience pain free. There is literally nobody else on Earth we would trust to sell our properties because over the past 10 years she has earned it and never let us down. Thank you Kelly, from the bottom of our hearts.

Laura B
23 Months ago
Overall
5.0 / 5.0

Kelly was wonderful throughout the entire process!

Wilson T
23 Months ago
Overall
5.0 / 5.0

Kelly and her team has exceeded our expectations. Every step of the way through selling and buying our new home, she has been on top of each detail. Highly professional, detailed oriented and very knowledgeable. Choosing Kelly was the best decision we made.

Rebecca C
24 Months ago
Overall
5.0 / 5.0

The Kelly Shaw team did an excellent job getting our house ready for the market. The staging was phenomenal and exceeded our expectations. Jackye Adams was always there to answer a phone call or reply to a text with any questions we had throughout the process. The house sold during the first open house weekend, getting a total of 5 offers. Guiding us through the process of choosing the best offer was crucial as we had never sold a house before. Jackye and her team were always there to help and guide us through the selling process. I would recommend this team to anyone who needs a caring and trustworthy real estate company to help them sell their house. We were truly satisfied! Laura and Phil Schmidt

Laura S
24 Months ago
Overall
5.0 / 5.0

I have had the pleasure to work with Kelly and Jackey several times in the past and recent months. When you are working with this team you feel like all of your needs are met and all questions answered. I have recommended and will continue to recommend them to anybody that is in need of a Realtor. I could not be more pleased.

Jamie M
24 Months ago
Overall
5.0 / 5.0

This has absolutely been the best real estate experience we have ever had. Kelly Shaw and her team are the gold standard. Everything they did was above and beyond. From communication to marketing to staging to closing, Kelly blew us away. She expertly navigated a very challenging and shifting market, and not only sold our house quickly, but sold it for over asking price. Kelly did her absolute best for us and we are so grateful.

Jill C
25 Months ago
Overall
5.0 / 5.0

Kelly is very knowledgeable about the area and quickly helped us find a house that met our needs. She knows the market well, and everything went very smoothly. Her team was also efficient and helpful on their parts.

Robert L
25 Months ago
Overall
5.0 / 5.0

The whole team was amazing. Thsi is the second time working with the Shaw team and they just get better and better.

Walter F
25 Months ago
Overall
5.0 / 5.0

Kelly is the best!

Bryan G
25 Months ago
Overall
5.0 / 5.0

Kelly and Susan did a great job helping us find a new home. We were relocating from Virginia with no knowledge of the area. Kelly and Susan were very knowledgeable and helped us zero in on areas to search with great success, even in a very tight and competitive market. They were very flexible and accommodating of my schedule, as I was in town working during the day, so we'd head out after work on the hunt. Did this for about a month before we had success, and ended up finding a few houses that met our needs and weren't sold before we could make an offer. Kelly's team was very easy to work with and I recommend them to anyone looking for a knowledgeable and professional team.

Jeffrey J
25 Months ago
Overall
5.0 / 5.0

We really appreciated the clear communication and recommendations from Jackye throughout the sale process. She did what she said she'd do, and when she said she'd do it by - including facilitating the engagement of several contractors to make repairs or provide estimates. She also acted as trusted advisor to help us set expectations for the help we were / were not receiving from our buyers' agent in MN.

Tidswell 1
25 Months ago
Overall
5.0 / 5.0

Jackey and Kelly are quite the team. They are beyond knowledgeable and have an answer for everything. I would, without a doubt, recommended them to anybody looking to buy or sell their homes. I just appreciate and love them so much!!

Jamie M
26 Months ago
Overall
5.0 / 5.0

I loved everything Kelly and her team did for us. The way the house was staged was awesome. We had so many people come to see the house. Our house sold in 4 days. We loved the final package she provided also. I would highly recommend her to anyone.

Diane H
27 Months ago
Overall
5.0 / 5.0

Relocated many times but this house sale was the easiest and fastest. Kelly Shaw did her best for us and I would highly recommend her

Riz H
27 Months ago
Overall
5.0 / 5.0

Jackye Adams was amazing to work with from start to finish! She negotiated the best deal possible on our home sale and assisted us in navigating the purchase of our new home as well. Jackye was very prompt in communicating/providing information and in responding to any questions or issues we encountered. There are so many things to know when making a real estate purchase or sale that a professional realtor is a must. Jackye provided us the expert guidance we needed. We will definitely use her in the future if we ever buy/sell again and highly recommend you do the same!

Ruth L
29 Months ago
Overall
5.0 / 5.0

This was the best experience of all of the homes that I’ve bought and sold. Highly recommended for anyone looking for a house.

David F
29 Months ago
Overall
5.0 / 5.0

Kelly Shaw promises and delivers! She goes above and beyond to make things happen. Excellent service, wonderful team, and great results…we are extremely grateful to all of you!

Nolvia Z
29 Months ago
Overall
5.0 / 5.0

I call Kelly a rock star agent. She know's what she is doing and wants to make sure you are getting the house you want. I could not be any happier with the house I purchased and got it at great price in a crazy real estate market. Kelly is the only agent I would want to work with when buying a house again.

Darin W
30 Months ago
Overall
5.0 / 5.0

I loved getting to work with Kelly and her team! They were always friendly, and knew what they were doing! Incredibly thankful for all of them helping in the selling and buying process!

Hope W
30 Months ago
Overall
5.0 / 5.0

Kelly did an AWESOME Job of Selling Our House! Her Team of Staging, Photography, Marketing, and Agents are TRUE PROFESSIONALS! I would HIGHLY Recommend Kelly to Anyone Selling their Home! Thanks Kelly! Sincerely, Joe and Dianne

Joseph L
30 Months ago
Overall
5.0 / 5.0

Kelly and her team were AMAZING!!!! We were out of town buyers and they made the entire process so easy and painless. They were on top of all aspects of the transaction and kept us informed the entire time. Would highly recommend them!

Tracey M
30 Months ago
Overall
5.0 / 5.0

Kelly is by far the best! Kelly has helped me buy and sell several properties. Every transaction has been handled professionally and smoothly in a stress free manner. I most most recommend Kelly!

Gregory H
31 Months ago
Overall
5.0 / 5.0

Kelly is the Best!!! We have bought and sold many houses with her. She never disappoints us. She is a hard worker and makes the buying and selling experience stress free. She got us top dollar for our home because of her real estate knowledge ! We just love her!

Karen H
31 Months ago