Agent Testimonials

Portrait photo of Kelly Shaw Team
Kelly Shaw Team
Satisfaction
97 / 100
Performance
99 / 100
Recommendation
98.5 / 100
Overall
5.0 / 5.0

A Truly Exceptional Realtor — Kelly Shaw is the Best in the Business Working with Kelly Shaw was an absolute pleasure from start to finish. She is the perfect blend of friendly, professional, and brilliantly strategic. From the moment we met her, Kelly walked us through a detailed and thoughtful plan to prepare our home for the market. Her process felt a bit unorthodox at first, but she explained every step with confidence and clarity—never once pressuring us and always making sure we felt comfortable and at ease. Her expertise proved to be spot‑on. Thanks to her guidance, our home went on the market on a Friday and sold just three days later for well over the asking price. Kelly told us we would reap the rewards if we trusted the process, and she was absolutely right. A huge part of Kelly’s success is also the phenomenal team supporting her. From Chelsea’s in‑office assistance to the reliable contractors she recommended, every piece of the process moved smoothly and exactly according to plan. It truly felt like a well‑oiled machine working in our favor. Simply put: You’re making a mistake if you choose anyone other than Kelly Shaw. She is at the top of her field, a joy to work with, and unmatched in her ability to get results. There is truly no one better.

Thomas J
3 Days ago
Overall
5.0 / 5.0

As a first time home buyer I was extremely nervous and anxious but Kelly and her team put me and my husbands mind at ease. Matt and Jenny stay in constant communication with us with every step of the financing process and once the financing was secured Kelly Shaw hit the ground running. We found our ideal home in our desired location within our budget 2 months after we started looking. Kelly we knowledgeable about the do's and don'ts of house buying and she did not let us rush into buying just any house. She made sure we took our time and purchased the ideal home for us and we are so happy! 10/10 service!

Tanesha R
20 Days ago
Overall
5.0 / 5.0

Kelly found the perfect new home for our family! She knew what we wanted better than we did! She is very professional, knowledgeable and always available. A great home-buying experience!

Dana R
31 Days ago
Overall
5.0 / 5.0

Cortni was absolutely amazing. She always answered all our questions and we felt so comfortable with her. She really made this experience so easy and great!!

Leah T
57 Days ago
Overall
5.0 / 5.0

Working with the Kelly Shaw team made our home buying experience all that we hoped for and more! They were extremely knowledgeable and helpful throughout every part of the process. As first time homebuyers this truly made our experience in the buying process more amazing than we could have imagined. We had the pleasure of working directly with Cortni DiMartino who is simply the most amazing person. She was just as excited and dedicated to finding us the right home as we were. I truly believe we wouldn’t have ended up where we are without her and for that I couldn’t be more grateful. If you have the opportunity to work with Cortni and the Kelly Shaw team you can rest assured that you are in great hands!

Paige D
59 Days ago
Overall
5.0 / 5.0

Kelly has been our 'go to' agent. Don't bother searching and interviewing. Just call kelly.

Scott T
60 Days ago
Overall
5.0 / 5.0

Kelly without a doubt is our real estate agent for life . She has a true gift for zeroing in on your preferences. We have also purchased 2 homes for family through her. Her knowledge, thoroughness and professionalism when dealing with general contractors, sub contractors and other real estate agents is exemplary. She and her staff go out of their way for their clients. Rest assured Kelly is always “in your court”.

Christine H
2 Months ago
Overall
5.0 / 5.0

Our experience with Berkshire Hathaway was great. We were first time homebuyers with little to no knowledge of the home buying process or what it fully entailed. Through working with Berkshire Hathaway and more specifically with Kelly Shaw’s team. we not only found a great home but also gained a ton of knowledge about the home buying process. We couldn’t be happier with our decision to go with Berkshire Hathaway and absolutely loved working directly with Cortni DiMartino!

Gunner C
2 Months ago
Overall
5.0 / 5.0

Kelly is the best! She’s extremely knowledgeable and provides 10/10 service. Not only is she a personally driven individual, but that shows in everything she does. Her work ethic is unmatched and she represents her clients as if they are her very best friends or family. We loved working with Kelly and if we move back to the area we’ll 100% use Kelly and her team again!

Holly L
2 Months ago
Overall
5.0 / 5.0

Kelly and her team made the whole process of buying our new home very easy. Kelly is extremely detail oriented, answered any questions that we had in a timely manner and followed through on every aspect of the process flawlessly. I would highly recommend Kelly if you are looking to purchase a new home-you won’t be disappointed!

Wendy H
2 Months ago
Overall
5.0 / 5.0

As a past agent, Kelly is the very best Agent in the Real Estate World

Michael H
2 Months ago
Overall
5.0 / 5.0

Kelly completely redefined what I thought was possible with my home. She came in with a clear vision, brought in the right people to handle renovations, and helped me get more value out of my property than I ever imagined. What really stood out was her sense of the market — she just knew how things were going to play out, and she was spot on every time. With Kelly and her team, I didn’t just have a realtor I had a true partner who had my back from start to finish.

Jonathan L
4 Months ago
Overall
5.0 / 5.0

Kelly Shaw and her team made the process of buying a house as easy as possible. They helped in every step along the way and explained each step in a way that was more understandable. They made sure we got an amazing house at the best price. I recommend them to anyone looking to buy a house.

Hannah S
5 Months ago
Overall
5.0 / 5.0

Every real estate agent says they are a knowledgeable experienced professional. What sets Kelly Shaw apart? Trust. You can count on her to be in your corner every step of the way.

Scott H
6 Months ago
Overall
5.0 / 5.0

I can't begin to explain how Kelly and her Team made our lives so much better My children and I are dealing with Alzheimer's Hospice for my husband, additional medical situations, trying to find a home for downsizing,and Marketing our present home. The day Kelly and her Team took on the undertaking of assisting us was a very bight day She literally lifted the stress off our shoulders and said 'don't worry. We'll take care of it for you'. She had 'professionals' to assist with painting,flooring,staying,small repairs, landscaping. Wow that was such a relief. And then we moved forward to marketing,offers,contract, pending,and official closing day 🥰 We couldn't have done this so quickly in less than 45 days , And over $37+K of asking price. We can't begin to thank you and your Team for such a smooth transition. Your professionalism, knowledge, negotiating skills,and your eye for detailed success was exceptional We can't begin to thank you all. Fondly, Susan J 5K+ over list price

Susan J
6 Months ago
Overall
5.0 / 5.0

Kelly and her team did a tremendous job helping me sell my condo. She advised me on what updates I should make to maximize the return on my investment and facilitated the process of making those updates. I would highly recommend Kelly and her team.

Nathan R
7 Months ago
Overall
5.0 / 5.0

Kelly Shaw and team were empathetic, responsive, and helpful throughout the entire selling journey. I would highly recommend Kelly and team for anyone looking to buy or sell their home.

Nathaniel Q
8 Months ago
Overall
5.0 / 5.0

Such a boss! Kelly really fought for us as sellers and did a great job closing the deal. She walked us through everything and we felt supported throughout the process. Would definitely recommend Kelly!

Sarah D
8 Months ago
Overall
5.0 / 5.0

Kelly Shaw and her team are wonderful! The entire team is so attentive, and in both buying and selling, I benefited from their knowledge of St Louis real estate, creative marketing approaches, and connections across the real estate community. I’d recommend Kelly Shaw and her team to any home buyers or sellers in St Louis.

Janelle N
8 Months ago
Overall
5.0 / 5.0

Kelly and her team were very responsive in the sale of our home. They took care of many things we would have expected to have to do ourselves (bids for a sewer repair, chasing Kirkwood for an occupancy report) and really know the local market. We sold very quickly, at top dollar, with no problems through the closing process. They responded to questions pretty much at any time, and gave us confidence they had it all under control. Super easy to work with, and we were smart to follow Kelly’s advice on sales decisions. We bought this same home with her help 3 years ago, and had the exact same great service when selling now.

Robert J
9 Months ago
Overall
5.0 / 5.0

We cannot thank The Kelly Shaw Team enough for making our home buying process such a smooth and enjoyable experience. As a family of three (soon to be four!), we had a lot on our plates, but Kelly, Susan, and Chelsea made everything so much easier. Kelly is not only an amazing professional but also a friend, and her experience, professionalism, and direct approach were exactly what we needed during this important time. Her team – Susan Kottmann and Chelsea McCord – were incredibly detail-oriented, responsive, and went above and beyond to ensure everything was taken care of. Their dedication and expertise made us feel completely supported, and we couldn’t be more grateful for their hard work. The entire process was seamless, and we felt confident every step of the way. There’s no one else we’d trust with such a big decision. We’re so excited to start this next chapter in our new home, and we have The Kelly Shaw Team to thank for helping make it all happen. Thank you again, Kelly, Susan, and Chelsea – you’re truly the best!

Lisa L
15 Months ago
Overall
5.0 / 5.0

I loved working with Kelly and Susan! We were not in a hurry to find our 'perfect' house and they got that right away. Since we are on retirement time, we didn't always see their communications immediately and they accommodated our slower pace. And, do they know their stuff! And, have the contacts to back it up! Buying a house can be a scary, daunting task, but the Kelly Shaw team kept track of all our deadlines and guided us (kindly and gently) through the process. Whether you need a home quickly or methodically, the Kelly Shaw team worked, HARD, for us!

Deborah B
16 Months ago
Overall
5.0 / 5.0

Kelly is the only agent I have ever/will ever use. She has made the process so easy from start to finish. She helped us find exactly what we wanted and even helped us navigate through some difficulties that I’m certain other agents would not have done. She’s caring and kind and you can tell she loves what she does and it shows in the details.

Lindsey D
16 Months ago
Overall
5.0 / 5.0

Kelly was great! Kelly is a go getter, we loved everything Kelly but did for us.

16 Months ago
Overall
5.0 / 5.0

Kelly and Susan went above and beyond at every step of the process. I can easily recommend her team to anyone looking to buy or sell.

Renee O
16 Months ago
Overall
5.0 / 5.0

Such a wonderful fantastic job!

Alexander C
16 Months ago
Overall
5.0 / 5.0

Kelly and Susan were great. They showed us all the properties we were interested in and were patient with us and helped us find our home!

Tanveer Z
19 Months ago
Overall
5.0 / 5.0

Kelly and her team went above and beyond in helping us find our home. Kelly’s experience and knowledge is top notch and really helped make the home purchasing experience seamless and stress free, going the extra mile on all the details. Highly recommend Kelly Shaw and her team when it comes to finding and purchasing a new home!

Chad N
20 Months ago
Overall
5.0 / 5.0

Kelly comes highly recommended. Several members of our family have used her and her team for real estate transactions. We have all been exceptionally pleased with the service provided. She is knowledgeable, personable and attentive. Overall does great work!!

David W
21 Months ago
Overall
5.0 / 5.0

Kelly is the best! So knowledgeable and explained everything to me in helping me to sell my property! Love her and her team!

Kathryn M
29 Months ago
Overall
5.0 / 5.0

We have worked with many agents in the past across the country and Kelly is the first agent that my wife and I would use again without a second thought. Kelly's market knowledge and strong bias to action moved the whole process along with no delay. Kelly and her team maintain a high level of communication and service. Excellent results from an excellent team.

Richard T
29 Months ago
Overall
5.0 / 5.0

Kelly went above and beyond to make sure that I got the perfect home! I was changing realtors in the middle of my process due to a bad experience, and Kelly made sure to answer all my questions and was the ideal representative! She was always going to bat for me, making sure that everything was in my best interest before moving forward!

Edward L
31 Months ago
Overall
5.0 / 5.0

Jackye Adams did a great job for us! We are happy with the amount received for our house and the closing process went off without a hitch.

William P
31 Months ago
Overall
5.0 / 5.0

JACKYE was so helpful throughout this whole process. I have passed her name on to another coworker who is interested in buying a condo. Thanks for everything you all have done.

Mary A
32 Months ago
Overall
5.0 / 5.0

She is the ultimate professional. Her attention to detail could not have been better and she promised excellent service but delivered more.

32 Months ago
Overall
5.0 / 5.0

Excellent job completed and able to deliver on requested asking price.

Beverly H
33 Months ago
Overall
5.0 / 5.0

Emily Kipper sold our previous house in Ballwin and got us top dollar! This was years ago before the crazy bidding wars in the current market. We turned to her to find us a house as we wanted to return to Ballwin area. Through patience, perseverance and professionalism, Emily helped us finally land an accepted offer on a house! Would highly recommend her as either a listing or buyers agent!

Rodney S
34 Months ago
Overall
5.0 / 5.0

Kelly Shaw has a reputation for being very professional. I can honestly say that Kelly and her team blew me and my fiancée away with how well they cared for us. Kelly and her team were always respectful, virtuous, and quick to assist, no matter the question. As a first-time home buyer, this is precisely what you’d want in not only an agent but a team as well. I will recommend my friends and family to the Kelly Shaw Team.

Nicholas M
34 Months ago
Overall
5.0 / 5.0

Kelly and her team are the best. She is very professional and knowledgeable. If you are in the market to buy or sell your home , hire Kelly. You will be happy you did.

William J
34 Months ago
Overall
5.0 / 5.0

The second you meet Kelly, you are headed toward success through her expertise and efficiency. She quickly learns your housing style needs and doesn't settle for less. Through patience and perseverence, Kelly kept our hopes up during one of the most challenging housing markets. Getting to work with the KellyShaw Team was an honor and blessing. We always knew that we were in the best of hands. Thank you for helping us find our forever home and supplying every resource we could need. We are eternally grateful! Love, The Gonzalez Family

Jessica E
34 Months ago
Overall
5.0 / 5.0

Kelly was exceptionally responsive, hard-working, forthright, and helpful throughout the process of buying a house. The depth of her experience was evident in the masterful insight and reassuring guidance she offered my wife and me every step of the way. We plan to recommend her heartily!

George H
35 Months ago
Overall
5.0 / 5.0

Kelly was absolutely wonderful and very knowledgeable. She takes her job seriously and provided such helpful insight and feedback to make sure that we got the right home. We enjoyed working with her and highly recommend her!!

Mary R
35 Months ago
Overall
5.0 / 5.0

Kelly did a fantastic job and worked very hard selling our house. She was very knowledgeable about real estate and provided invaluable guidance that resulted in a quick sale for a premium price above list price.

Robert L
35 Months ago
Overall
5.0 / 5.0

Kelly was great to work with every throughout every step of the process!

Brent S
36 Months ago
Overall
5.0 / 5.0

Fabulous service from start to finish, made the whole process easy and seamless! Got a great price and stress free move, first time that’s happened and we have moved a lot! Thanks so much!!!!!

Melanie W
37 Months ago
Overall
5.0 / 5.0

Kelly and her team were great to work with! They were professional from start to finish and really knew the market. The staging service made our home look amazing. She and her team were quick to respond when we had questions. Would definitely recommend!

Lynda J
38 Months ago
Overall
5.0 / 5.0

Living out of state and handing over complete trust to someone is not an easy thing to do when selling a property. Or it wouldn’t be if you don’t have a Kelly in your life. Luckily I know Kelly as a colleague, friend and professional so handing over our keys to her was a no-brainer. She took what was a difficult and stressful situation and just took care of it all. She got us top dollar and made the whole experience pain free. There is literally nobody else on Earth we would trust to sell our properties because over the past 10 years she has earned it and never let us down. Thank you Kelly, from the bottom of our hearts.

Laura B
38 Months ago
Overall
5.0 / 5.0

Kelly was wonderful throughout the entire process!

Wilson F
39 Months ago
Overall
5.0 / 5.0

Kelly and her team has exceeded our expectations. Every step of the way through selling and buying our new home, she has been on top of each detail. Highly professional, detailed oriented and very knowledgeable. Choosing Kelly was the best decision we made.

Rebecca L
40 Months ago
Overall
5.0 / 5.0

The Kelly Shaw team did an excellent job getting our house ready for the market. The staging was phenomenal and exceeded our expectations. Jackye Adams was always there to answer a phone call or reply to a text with any questions we had throughout the process. The house sold during the first open house weekend, getting a total of 5 offers. Guiding us through the process of choosing the best offer was crucial as we had never sold a house before. Jackye and her team were always there to help and guide us through the selling process. I would recommend this team to anyone who needs a caring and trustworthy real estate company to help them sell their house. We were truly satisfied! Laura and Phil Schmidt

Laura A
40 Months ago